Shipping Policy
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are not processed or shipped on weekends or public holidays.
- During busy periods, processing times may be slightly longer. If there is a significant delay, we will contact you by email.
Shipping Times
We ship to customers worldwide.
Estimated Delivery Times:
- International Shipping: 7–12 business days after your order has been dispatched.
Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking details to become active.
Shipping Costs
Shipping costs are calculated at checkout unless your order qualifies for a free shipping promotion.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible, and we will do our best to assist before your order is dispatched.
Lost or Delayed Packages
While we work with trusted shipping partners, occasional delays may occur due to circumstances beyond our control. If your package appears to be lost or has not arrived within the expected timeframe, please contact our support team, and we will investigate the issue with the carrier.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team. We are happy to help.